Privacy Policy
Life-Sport respects the privacy of its users and is committed to protecting personal data. This Privacy Policy explains how personal information is collected, used, stored, and protected through our mobile application and the website www.life-sport.az.
By using our mobile application or website, you agree to the terms of this Privacy Policy.
1. Information We Collect
To provide our services, we may collect the following information:
Personal Information
- Full name
- Email address
- Phone number
- Delivery address
- User account information
Order Information
- Order history
- Purchased products
- Delivery details
- Payment status
Note: Life-Sport does not store your bank card information. All payments are processed securely through authorized payment providers.
Automatically Collected Information
- IP address
- Device model
- Operating system
- Application version
- Browser type
- Language settings
- Usage statistics
- Crash reports and error logs
2. How We Use Your Information
We use the collected information to:
- Process and fulfill orders
- Deliver purchased products
- Manage user accounts
- Provide customer support
- Send push notifications (with your consent)
- Improve our services
- Ensure platform security
- Prevent fraud
- Comply with legal obligations
3. Sharing of Information
We do not sell, rent, or disclose your personal information to third parties for marketing purposes.
Information may only be shared with:
- Delivery service providers
- Payment service providers
- Technical service providers
- Government authorities when required by law
These parties may use your information solely for the purpose of providing the requested services.
4. Data Retention Policy
Personal information is retained only for as long as necessary to provide our services and comply with applicable legal obligations.
- User account information is retained while the account remains active.
- Order information is retained for the period required under accounting and tax regulations.
- Customer support requests may be retained for a limited period to improve service quality.
- Technical logs and system records are temporarily retained for security purposes.
If you delete your account or request deletion of your personal data, your information will be deleted or anonymized within a reasonable period unless retention is required by law.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- SSL/TLS encryption
- Secure server infrastructure
- Data encryption
- Access control
- Regular security audits
However, no method of transmission over the Internet can be guaranteed to be 100% secure.
6. Your Rights
You have the right to:
- Access your personal information
- Request correction of inaccurate data
- Request deletion of your personal data
- Withdraw your consent
- Opt out of marketing communications
- Object to data processing where permitted by law
7. Cookies
Our website may use cookies and similar technologies to improve user experience and ensure proper functionality.
8. Third-Party Services
Our mobile application may use the following third-party services:
- Google Play Services
- Firebase Analytics
- Firebase Crashlytics
- Firebase Cloud Messaging (Push Notifications)
These services have their own privacy policies regarding the processing of personal data.
9. Children's Privacy
Our services are not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13. If such information is identified, it will be deleted promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The updated version will be published on this page, and the Last Updated date will be revised accordingly.
11. Contact Us
If you have any questions regarding this Privacy Policy or would like to request deletion of your personal data, please contact us.
Life-Sport
Email: [email protected]
Phone: +994 50 540 09 04
Website: https://life-sport.az